Q. What types of tickets can I buy from Hanif?

A. You can purchase bus tickets for various routes across the country through Hanif’s platform.

Q. What are the benefits of booking tickets with Hanif?

A. When you book tickets through Hanif’s platform, you enjoy:

Easy selection of your preferred destination and departure points online.
Tickets delivered instantly via SMS and email.
The convenience of booking tickets from anywhere.
A wide range of bus options, including AC and Non-AC services.
The ability to choose your desired seats, including window or female-only seats.
Refund options if tickets are canceled according to our policy.

Q. How can I contact Hanif’s customer care?

A. You can email us at support@bdtickets.com or call our helpline at 16460 for assistance.

Q. Is registration required to book tickets with Hanif?

A. No, registration is not necessary. You can book tickets directly from our website or app without creating an account.

Q. Does booking online cost more?

A. The ticket price is the same as buying from our counters. However, a small convenience fee may apply for online bookings.

Q. How are tickets validated at the Hanif counter?

A. Show your e-ticket (via SMS, email, or printout) to the Hanif counter staff. They will verify your mobile number provided during booking as part of the validation process.

Q. What is a PNR?

A. PNR stands for Passenger Number Record. It is included in your ticket details via SMS or email and can also be found in your printable or PDF ticket.

Q. What questions will the Hanif counter staff ask during validation?

A. No specific questions will be asked. The counter staff will only verify the mobile number associated with your ticket.

Q. Can I transfer my ticket to someone else?

A. No, tickets are non-transferable. Each ticket is linked to the passenger's mobile number used during booking.

Q. How can I book a ticket for someone else?

A. To book a ticket for someone else, use their mobile number during the booking process. Ticket transfers are not allowed.

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